Privacy Policy

At Neighborhood Connect, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Information We Collect

We collect information that you provide directly to us, including:

• Personal information such as your name, email address, phone number, and location when you register for an account
• Profile information including your skills, items for rent, and profile picture
• Transaction information when you rent items or services
• Communications between you and other users
• Content you post on community forums

We also automatically collect certain information about your device, including:

• IP address and device identifiers
• Browser type and operating system
• Location information (with your permission)
• Usage data about your interactions with our platform

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Connect you with other users based on location and preferences
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Protect against fraudulent or illegal activity
• Personalize your experience and provide content recommendations

Sharing Your Information

We may share your information with:

• Other users as part of the normal operation of our platform (e.g., when you list an item or service)
• Service providers who perform services on our behalf
• Law enforcement or other third parties if required by law
• Business partners in connection with a merger, acquisition, or sale of assets

Your Choices

You can access and update your account information at any time through your profile settings. You may also:

• Opt out of receiving promotional emails
• Control location sharing permissions through your device settings
• Request deletion of your account and personal information

Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

Last Updated: March 11, 2025